Computer Savvy
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I can efficiently incorporate my computer skills to any job to ensure goals are met effectively. Proficient with Microsoft Office programs.
Managerial Skills
I can properly delegate work to ensure efficiency. I am very accountable and possess strong leadership traits. I respond well under pressure; most other individuals, consequently, react.
Consumer Service Specialist
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Customers always return asking for me because I treat them like they want to be treated. Once customers are happy, you maximize your business potentials.
Hi, I'm Alvin.
Welcome to my website! Here you will get a brief picture of who I am. To start, I am 27-years young professional currently pursuing my career in the Digital Marketing field. I am a current Senior at Baruch College in New York City and anticipate to graduate by the Summer of 2018. I am an easy-going, spontaneous, motivated, and driven individual who loves new challenges. My goals include working for a Marketing firm and adding my experience and fresh sense of creativity. If you are interested in getting to know me further, you may contact me at any time. My contact information is above. Thank you again for visiting my website.
Alvin De Leon
Digital Marketing Professional
Phone:
718-751-6256
Email:
-or-
alvin.deleon@baruchmail.cuny.edu
Location:
Queens, New York /
New York, New York
EDUCATION
EXPERIENCE
SKILLS
Customer Service Specialist
Computer Savvy
Strong Microsoft Office Skills
Managerial Skills
Fluency in Spanish & English
Driven & Motivated
EXPERTISE
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Monitor company revenues and create marketing strategies to attract more business through the use of social media and in-person tactics
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Ensure restaurant is producing quality customer experiences with food quality, exceptional service, and cleanliness
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Effectively manage all employees to where they are efficient and as productive as possible
2017-Present
General Manager
2015-2017
Captain Bartender/ Assistant Manager
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Performed full inventory of bar and contacted all distributors to order: liquor, beer, wine, garnishes, etc.
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Closing manager, handling all monies, all necessary paperwork and ensuring full restaurant was closed
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Handled any customer or internal employee concerns that may have come up during shift
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Created weekly schedule for employees, trained new staff members and assisted with hiring
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Advised customers regarding their automotive service needs, booked appointments, provided estimates
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Managed total customer experience, made own decisions in how technician approached every vehicle concern, diagnosed vehicle malfunctions, prioritized client’s needs, and resolved customer complaints
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Built rapport with client base to have customers coming back; made every client a professional friend
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Maintained top 3 ranking in highest average of repair order tickets & specific target upsells for the month
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ADP system use; Obtained 117 reviews of satisfied customers on DealerRater.com
2013-2015
Service Consultant